Saturday, February 5, 2011

Quality Service Never Goes Out of Style

In January we added a new addition to our family. Beau, our new Golden Retriever puppy. Our first Golden Retriever lived for 13 years, and he was a true blessing to our lives. Upon thinking about a new puppy we thought about different local breeders, and the shelters. After checking at numerous places things didn't work out for one reason or another. Individuals were advertising one thing, and then changing what they had stated. In fact I felt uneasy in many cases.

After much thought I contacted the breeder we had previously used, and sent pictures to through the years of our dog. You see after they sold each Golden Retriever, they wanted to know how they were making out through the years. They were still in business, still receiving excellent reviews from customers, still providing the same attentive care, and after speaking with the owner I felt the same secure feeling they had provided so many years ago. Nothing had changed.

We are once again pleased with our final decision, and this was just a reminder to me that it doesn't matter how many years it has been since you have conducted transactions with a business. If the business provides quality customer service, people will happily return and support them. Now, remember this when you conduct your next transaction.

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