Thursday, August 19, 2021

Happy To Be In The Race!

 


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Monday, August 9, 2021

Do We Always Need To Understand Why?

 

Things work out the way they are meant to. We may not always understand why. The older I get the more I learn-we don't need to know what the reason is in the moment. Sometimes, at a later date you are given the opportunity to SEE AND CONTEMPLATE. It is often then that you review, understand, and truly appreciate the choice that life has selected for you. Happy Monday!

Tuesday, August 3, 2021

Give Yourself A Mind Lift!

It is so interesting the individuals we run across during a given day. Sometimes, these crossings turn in to the most interesting conversations. It is often amazing to discover how much you have in common with someone you barely know. These journeys often force you to take a closer look in the mirror. Remember to celebrate yourself, celebrate new connections with others, and give yourself a daily MIND LIFT to ensure you are keeping your thoughts uplifting, ensure that you feel powerful, motivated, and heading in a positive direction. Keep it moving....................................
 

Tuesday, July 27, 2021

The Power In saying No!

 


As I reflect on the previous day, I realize sometimes it is amazing what memories the mind returns to. Often, we replay a scenario that has occurred. Normally, when we write or speak, an effort is made to convey a complete thought to someone. We want people to know what the subject is, what action we are seeking to occur, what outcome we desire? But, I was reminded today that sometimes when we are confronted with a situation, our message to them can be conveyed with one word. Not in a mean way at all, but there is power in the word NO. You don't need to restate whatever the question is you were asked because the answer is NO. You don't need to hear what they want you to do, because the answer is NO. You don't need to rush and meet a deadline or anything because the answer is NO. Don't worry about what could be, because your answer is NO. Don't be concerned about having to explain anything because the response is NO. Is there anything wrong with saying NO? Should you feel guilty about saying it? I would say NO. It conveys your complete thought. After you say it, pause, breath, and offer a moment of silence. Look at the person you are saying it to if you are in person. There is no other response needed, It comes across as a complete sentence. Your stress level is lowered because the extra pressure you were going to carry around in your backpack has suddenly been lightened. Plus, there is nothing wrong with saying it. Nothing should be weighing you down when you need to say it. Now, with one less thing added to your list, you can embrace the day and truly work towards doing what you want to do and what you are meant to do. Today, locate that thing that is the light in your day. Find your YES.

Sunday, July 18, 2021

Sound is Beautiful To The Ears!

 I know the impact of the written word, but as I reflect on the previous day I am reminded of the impact of sound. For months I have encountered a gentleman and always made sure I looked at him, and gave him a wave when our paths crossed. Today, I grinned widely because I felt like I had made progress. He extended his hand out and we shook hands when he saw me. I nearly fell out, as I was leaving and he said "goodbye." I did not know he could speak! Truly amazing when sound can bring such joy to your ears. Happy Sunday!


Wednesday, July 14, 2021

Customer Service Daily Reflection

Has COVID-19 impacted customer service at all or is their just a lapse? I wonder. Check out my latest Patch article.


Tuesday, July 13, 2021

Customer Service Reflection!

 


As I reflect on recent happenings, sometimes there are things I ponder on for a fair amount of time. Usually because something just doesn't feel right to me. At times when this happens, it isn't always about something big, but sometimes it is just something that bugs me. At times when I feel like something has been handled in an interesting manner I like to share information with others.... Stay tuned for my article tomorrow on the Patch!