Monday, August 2, 2010

3 Ways to Attract More Ideal Clients

Author: Allison Babb
 
As a small business coach, almost without exception, my clients need to work on gaining greater clarity on their target market.  We all start out thinking we are clear on it.  I know I did, until my own coach really challenged me to go deeper and deeper along the path to becoming intimately familiar with the market that I serve.
 
Here's an interesting outcome of doing that work... When business owners contact us on how to sell services effectively, they often comment that reading some of my web pages made them feel like I was reading their mind.  And that's pretty much the outcome you'd want for your own market as well.
 
You want to get so intimately familiar with their needs, challenges, frustrations and burning desires, that you can resonate quite strongly with who they are.  That's when you know you've got powerful clarity on your target market.
 
If you're not there yet, here are a few things you may want to do:
 
Who are they?
 
Start with your favorites.  Your favorites are those clients you really enjoy working with.  These are the ones who didn't even blink an eye at your fees.  They happily paid you because they truly valued what you do.  They were eager to work with you and continue to rave about your services.
 
Profile them.  Get as much information as you can about this type of client.  Demographics, psychographics, where they came from, etc.  Because this is the profile you'll use to get more of this type of client.
 
Don't have any clients yet because you're a new biz? No worries, just brainstorm on who you might want to have as an ideal client and start there.  For new businesses, resist the urge to get this perfect by the way.  The definition of your target market will evolve and will get more refined as you begin to experience working with your clients.  Just choose who you think it may be and dive right into working with them and better understanding their needs.
 
Where are they?
 
Most likely, your target market shows up in large numbers or in groups either online or offline.  Do a bit of research (google searches etc) on where they may be and show up there too.  You'd show up to make connections and to better understand the needs of your target market as well.  Listen to what's at the top of their minds, how they express their main challenges, questions they're asking, solutions they are seeking, etc., and take lots of notes.
 
If you're not quite sure where show up, an easy way to find one person and ask them where they meet with others in their industry.  Ask them if there are groups online or offline where they gather.  They'll tell you and you may just hear of meetings and other gatherings you didn't even know existed.  And what's even better is you can probably go speak at those venues too - excellent opportunity to position yourself as an expert in front of your ideal target market.
 
What do they want?
 
Surprisingly this is one of the most overlooked questions for us as business owners.  We often want to give people what we think they need.  Instead, ask them what they want. Use surveys, or listen intently to the questions they ask while they're working with you as your client, etc.  Get clarity on their most pressing problems in your area of expertise.  Resist the urge to interpret what they are saying to you by the way.  Instead pay close attention to the descriptions they use.  This is powerful information for your marketing.
 
If you have past clients, call them up and ask if they wouldn't mind helping you out with a little market research.  Most would say yes.  Then ask questions about what brought them to you, what were the key problems that prompted them to seek help, what were they hoping to have as an outcome, what did they most value, how did your services help them?  All the while, you'd want to be listening intently to their words.  Again, resist the urge to interpret.  You're understanding the language of your people so that you can magnetically attract them and to truly serve their needs in your area of expertise.
 

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And now I'd like to offer you the FREE one-hour audio seminar for solo entrepreneurs on "How to Create a Steady Stream of Clients For Your Solo Business" at: http://www.moreclientsaudio.com Allison Babb is an author, speaker and Small Business Coach to solo entrepreneurs at: http://www.GreatSmallBusinessAdvice.com
 
 
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